AFTER SALES SERVICE

Keeping your power tools & welding equipment producing – ensuring #BestValueNoMessin

By the nature of what they do, power tools & welding equipment will most certainly require attention at some point of their life cycle.

When that time eventually comes, we will ensure that it’s fast and easy – #BestValueNoMessin.

ALL SERIAL NUMBERS ARE RECORDED ON TOOLS & EQUIPMENT SUPPLIED

EXTENDED WARRANTIES ARE REGISTERED BY US

WE STRIVE TO ACHIEVE A 7-10 DAY AVERAGE REPAIR TURNAROUND

ADDITIONAL SERVICES INCLUDE CALIBRATION, HAVS & CP7 TESTING

REPAIRED BY CERTIFIED TECHNICIANS USING GENUINE PARTS

Extraordinary service levels and manufacturers warranties are achievable through our state-of-the-art in house service centre. Not only is our workshop facility an official warranty service agent for the professional power tool brands and welding equipment we currently offer, it also has exclusive rights as the only UK authorised facility for many of the brands too.

WE’LL REGISTER EXTENDED WARRANTIES FOR YOU

When purchasing power tools and equipment from us, there is no need to register extended warranties – we remove all the hassle and do it for you! With some brands the process can be confusing and time consuming. The registration rate is as low as 20% because customers never get time to do it. For power tools and equipment purchased from Metal Fabs, we take care of the entire process and even electronically file all purchase and warranty documentation. This means an easy recall should you ever need to make a claim! When an issue should arise, don’t waste time… simply pass the problem on to us to resolve!

Up to 5 years warranty on popular brands

INFORMED KNOWLEDGE

We constantly evaluate the power tools and equipment we promote in our range to ensure that they either perform faster, last longer or are just safer. We will only recommend power tools and equipment that meet the evaluation criteria, rather than simply selecting for additional profit.

 

HASSLE FREE

All extended warranty registration is taken care of by us. From the tool or equipment’s serial number, our advanced computer system will simply recall all the relevant customer and date of purchase information ….no hassle, no messin!

ADDED SECURITY

All power tools & equipment sold by Metal Fabs have their serial numbers logged at the point of despatch, therefore we can identify exactly who purchased what. As one of the only few power tool & welding equipment distributors with after sales service facilities, should a lost or stolen item be booked into our system, we can easily track it back to its rightful owner.

Tool Repair Initial Enquiry

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