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Knipex

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How does Click and Collect work?

Whilst we offer free next day delivery for all orders over £50.00+vat, we offer a click and collect service for our more local customers. To collect your order please click 'collect from collection point" at checkout. The collection point is outside our head office at the following:

Metal Fabrication Supplies,
Sidney Robinson Business Park,
Ascot Drive,
Derby,
DE24 8EH

Which is the best way to contact you?

To call a member of our team, call us on 03452 60 30 50 or email us at sales.mfs@dipt.co.uk. You can also send us an online enquiry by filling out the form on our contact page. 

What are your delivery charges?

All orders over £50.00+vat will receive free next-day delivery. Orders under £50.00+vat will result in a £4.95 charge. Before 10 am, before noon, or Saturday deliveries are also available. Check out our delivery page for full details. All orders must be placed by 5 pm to be despatched that day. The next day is regarded as ‘next working day’ ie. Monday to Friday, and applies to items in stock.

Can I track my parcel?

For all good sends by FedEx, you will receive an email once it has been despatched with an online tracking link showing you the location of your parcel. If your goods have been sent by our local delivery vehicle, please call customer services on 03452 60 30 50 or email us at sales.mfs@dipt.co.uk to check the status of your order.